CRM Specialist (Nestlé Health Science division)

  • Mezi vodami 2035/31, 143 00  Praha-Modřany, Czech Republic
  • Prodej a obchod
  • Full-time work
  • Pro profesionály


Nestlé is the biggest food and beverage company in the world. We are at home in 189 countries around the world where we employ some 328,000 people. Our mission is to enhance the quality of life and contribute to a healthier future. We offer a broad portfolio of products and services to people and their pets. We produce more than 2,000 brands. In the Czech Republic, we make confectionery under brands such as JOJO, Bon Pari, Hašlerky, Anticol, Orion, Kofila, Margot and others. In Slovakia, we manufacture culinary products such as Maggi and Carpathia.

If you want to join the Nestlé Talent Community, click here:

The food we consume each day has a significant impact on our health. That is why we work to develop scientific methods of boosting health through nutrition. Would you like to contribute to others’ wellbeing? Join our Nestlé Health Science department that strives to make life easier for physicians, nurses, care providers and other healthcare workers. Our aim is to be of assistance mainly to patients.


The role of a CRM Specialist is to support Veeva CRM for the local markets CZ/SK, Poland, Hungary and Romania.

CRM Specialist is responsible for:
- data quality, cleansing, preparing data for uploads.
- proper setting of CRM Veeva based on given criteria by each market as set up territories for users, roles, accounts of customers, products, surveys, consents, etc. CRM Specialist role will closely cooperate with Sustain team, SFE managers and Business Analytic Manager in the markets. Documenting procedures and processes
- functionality, availability and set up of CRM modules: Veeva Engage Meeting (VEM), Veeva Approved Email (VAE) for both markets.
CRM Specialist would add and test the new content as presentations, documents into the CRM Veeva for VAE/VEM. He/she is responsible to keep the approved content in CRM and make sure the visibility of items for specified teams/group of users. In case of any problem to check the visibility and repair the issue, eg: visibility of content in iPad for users (SRs), functionality of hyperlink for presentations.

Job Description:
- Lead and Manage to resolution any technical issues within the System
- Administer Account and Product Master data and provide support to the users of the system to ensure accurate, clean and complete data.
- Initial reference point in the local market for CRM usage and Activity Based KPIs, reporting / Analytics development and insight
- Work closely with Sales Force Excellence to ensure territory alignment is optimized and updated
- Support local SFE managers in the deployment of best practices
- Cooperation with Global SFE Managers, Performance Development Managers and CRM project managers

YOU ARE A PERFECT FIT IF YOU have these skills and experience:

- Extensive experience in using Salesforce CRM
- The ability to solve the problem and provide solution/direction.
- The ability to manage and implement initiatives in the market.
- Experience in Project Management
- Experience in Support Function
- Able to work autonomously with minimal support
- Develop the usage of the CRM tools with relevant functionalities and content
- Uploading media content
- Business development mindset
- IT skills: MS Office - Excel (excellent knowledge), PowerPoint and Power BI
- Fluency in English, in understanding, writing and speaking

Personal abilities:
- Detail oriented and structured
- Organizational, communication skills
- Stress resistant
- Autonomous
- Client oriented ‘I want to support the users’


- We are company with open and supportive environment
- Friendly proffesional team which will support you
- We take care about your professional development
- We can offer an interesting reward package with fixed and flexible remuneration

We can offer an interesting reward package with fixed and flexible remuneration

1 week extra holiday, flexi days, flexible working hours, pension fund and life insurance contribution, access to Benefit Plus portal (where you can select from many leisure and wellness benefits), Nestlé Employees’ mobile tariff program and other attractive short & long term offers for Nestlé employees
Are you curios about this position? Do not hesitate to send us your CV. If you have suitable background, we will be pleased to meet you in person.


Nestlé Česko s.r.o.
Jana Kneblová
Phone: 702 268 025

Jak v Nestlé probíhá nábor?

Chcete v Nestlé zúročit své zkušenosti? Pošlete nám životopis a pojďme společně zjistit, kde bychom nejlépe využili vaši expertízu. Znalosti a praxe jsou důležité, stejně významná je ale vaše motivace a osobní nastavení. Pracujeme jako jeden tým, a to bez společných hodnot nejde.

Dejte nám o sobě vědět.
Po telefonu si vyjasníme vaše zkušenosti a očekávání.
Seznámíme se na osobním pohovoru.
A pak už jen rozhodnutí, jestli se k sobě hodíme.
je počet zemí, ve kterých má Nestlé své zastoupení.
je počet zaměstnanců v České republice a na Slovensku.
je počet továren v České republice a na Slovensku.
je počet značek výrobků Nestlé v České republice a na Slovensku.
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